Tax credit customers need to ensure they tell HM Revenue and Customs (HMRC) of any changes in circumstances or income by 31st July.
Most tax credits will be automatically renewed, although the self-employed, those in receipt of taxable social security benefit, or those who have other income may need to review their total household income will need to tell HMRC if the income held is incorrect.
Anyone who needs to respond to the Annual Review pack will need to do so by 31st July or payments will cease.
HMRC’s Director General for Customer Services, Angela MacDonald said:
“During these uncertain times, while the UK comes together to combat COVID-19, tax credits payments are a vital source of support for millions of people and their families.”
“If you have been contacted by HMRC to provide your income details, I urge you to contact the department before 31 July.”
“Don’t leave it too late, get in touch and make sure the information we hold is correct.”
Customers may have to pay HMRC back for any over paid tax credits due to information being incorrect or incomplete. You may also be asked to pay a penalty.
Customers can use the HMRC App for smartphones to:
- renew tax credits
- check tax credit payment schedule
- find out how much they have earned for the year.
Please bear in mind that criminals take advantage of tax credit renewals by sending scam texts, emails or phone calls which offer fake support. If you receive any contact claiming to be from HMRC saying that a customer can renew a tax credits award, access financial help or asks for bank details, it is more than likely a scam. Use the GOV.UK website for information on how to recognise the genuine HMRC contact.
For help with tax credits please visit:
- On GOV.UK at https://www.gov.uk/manage-your-tax-credits
- Using the webchat service, by going to GOV.UK and searching ‘tax credits general enquiries’
- By tweeting @HMRCcustomers or posting on their Facebook page with general queries
- By using the HMRC App, available via your phone’s App store
- Using the online forum (click on Tax Credits and You)
Or by call the tax credits helpline: 0345 300 3900