AIB Merchant Services have released information on some of their products/programmes to help Irish businesses during these unprecedented times.
“Fee Deferral Programme
In AIB Merchant Services, we recognise that many of our customers, and your members, are experiencing cashflow challenges. That’s why we have designed special support programmes to help our customers. This includes a Fee Deferral Programme which provides a way for our customers to postpone payments for amounts due to AIB Merchant Services and to spread repayments over a longer period when they are open for business once again. There is no charge for entry into this programme and we will not generate additional revenues from your participation.
I have attached a PDF detailing the programme. Click Here
Visit our website at https://www.aibms.com/covid19/ for details.
Contactless Payments:
As a measure to combat the spread of Covid-19 by reducing the reliance on contact based transactions and cash, the Central Bank of Ireland have passed a revision to the limit on Contactless payments. This limit has now been increased from €30 to €50. We wanted to let you know so that you can encourage your customers to tap their card when the transaction amount is less than €50. Please also be reminded that customers can pay using GooglePay and ApplePay for amounts higher than €50, as the customer can use their fingerprint to authenticate the payment. Minimising cash and reducing contact based card payments is an important part of mitigating the spread of Covid-19.
Virtual Terminal & Pay by Link
AIBMS AuthIPay Virtual Terminal:
With the continued development of the Covid 19 situation, we are aware that many business owners out there are experiencing severe disruption and considering alternative ways to process payments.
Our AuthiPay Virtual Terminal is an efficient and secure online payment solution that can support your business through this difficult period. At AIBMS we can offer your business our Virtual Terminal for free over the next three months, where only transaction fees would apply. If you’d like more details please visit https://www.aibms.com/products-and-services/virtualterminal/ email us on sales@aibms.com or for other Covid-19 related support visit https://www.aibms.com/covid19/
AIBMS AuthIPay Pay by Link:
Generate a payment link from your Virtual Terminal to send to your customer using 3D Secure. This will protect you against fraud. This is included in your Virtual Terminal set up.
Fraud:
Concerned about Fraud? As a consequence of businesses adapting to the COVID-19 situation and taking payments over the phone, there is a heightened risk of fraud. Stolen cards may be used to pay for goods in this manner and the risk is particularly high where the customer is not known to you.
For your information and protection, AIBMS Fraud Prevention Guide can be found at the following link on our website- https://www.aibms.com/help/fraudprevention/dealing-suspected-fraud/. ”
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