NFRN National President Stuart Reddish believes bricks and mortar stores will remain at the heart of British retail now that lockdown is easing.
In an interview with global news network NTD, Mr Reddish said the Covid pandemic had accelerated the online presence of retailers, but he believes shoppers will return to traditional retail as the restrictions ease.
He said: “Our members situated in stations and areas like Canary Wharf have seen their footfall decimated during the pandemic. It is still early days and it will take time before customers return to previous numbers, but I am optimistic that bricks and mortar shops will survive and bounce back.”
Click here to see the full report and interview.