Contact Us: 0800 121 6376

The Federation of Independent Retailers (NFRN) has made an impassioned plea to Prime Minister Boris Johnson to tackle the increasing number of physical and verbal attacks on shop workers.

Senior retail leaders, including NFRN National President Stuart Reddish, have written to the Prime Minister calling for a new statutory offence of assaulting, threatening or abusing a retail worker.

Attacks on retailers and their staff have been a growing trend for some time. In March last year, the annual British Retail Consortium crime survey reported that over 400 incidents of violence or abuse were occurring daily.

Major triggers for these incidents included challenging customers for ID when purchasing age restricted items or encountering shoplifters.

Nearly a year on, the Covid-19 pandemic has exacerbated the situation and has caused a dramatic spike in such incidents. Retailers have reported being verbally and physically assaulted, coughed at and spat at for trying to implement government rules regarding the wearing of face coverings in shops.

NFRN National President Stuart Reddish said: “Independent retailers have been and continue to be at the frontline during this crisis, and have to deal with physical and verbal threats on a near daily basis for simply doing their jobs.

“These are not victimless crimes – they have a serious impact on people who have been injured or experienced psychological trauma, as well as their families and the communities they serve.

“The time has come for the government to take immediate action and toughen the law to protect shop workers across the whole of the UK.”

Click here to read the signed letter

Related Articles

Related Articles

Insurance premiums may fall says Irish minister

Irish retailers are likely to see a cut in their eye-watering insurance premiums, following major Government reforms. That was the message from Robert Troy, Minister of State at the Department of Enterprise, Trade and Employment, speaking at the Fed’s annual...
Read More

NFRN Condemns Smiths News For Carriage Charge Increase

NFRN National President Stuart Reddish has roundly condemned today’s (July 17) announcement from Smiths News that its carriage charges are to increase by 3.02 per cent with effect from August 30 2020.
Read More

Dismay as Telegraph raises cover price, cuts retail terms and defers payment – AGAIN

Independent retailers have reacted with dismay after learning that the Daily and Sunday Telegraph cover prices are rising substantially from Monday (March 7), but that the ‘improved’ margin will not be paid to them until the beginning of September. The...
Read More