The NFRN have released a risk assessment guide to help businesses consider the new risks we are seeing during the COVID-19 pandemic.

Retailers must abide by the Government’s Covid-19 guidelines to ensure that all employees and customers are safe.

This guide is an example and retailers should identify their own risks, which are specific to their stores (e.g. risks surrounding deliveries, terminal keypads, customer facing, MyHermes, card terminals, and additional cleaning procedures).

Click Here to download risk assessment


This guide should be used in conjunction with the Health and Safety Executive (HSE)’s guide, which is available at

The Government’s guidance for the cleaning of non-healthcare settings amid Covid-19 can be found at

The NFRN has teamed up with Impact Signs to offer members floor stickers to keep members and their customers safe. There are three different options available: for laminated floors, unlaminated floors and for multi-surfaces and carpets. Further information and prices can be found here:

The NFRN have created Covid-19 posters for members. Further information can be found here:

The NFRN has partnered with Paragon-Print to source protective screens. Further information can be found here:

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