We recently advised members that a retailer in Scotland received a call asking her to rate her satisfaction with Camelot, which she believed to be bogus.
Initially, the member contacted Camelot and was informed that the call did not come from them.
Following further enquiries, it has now been confirmed that the call was in fact genuine and was made by an officially appointed company on behalf of Camelot.
We apologise for any confusion and inconvenience this may have caused.
Camelot is currently looking into ways to better forewarn retailers to expect these calls in future.