In response to the coronavirus outbreak, the NFRN have decided to take field-based staff off the road.

As the cases of COVID-19 in the UK and Ireland continue to increase, the NFRN have decided that all Retail Development Managers (RDM’s) and Membership Services Managers (MSM’s) will now work from home and no longer meet members face to face, in an attempt to prevent the spread of the virus.

The NFRN’s main concern will always be the health and safety of its members and employees. The Federation will continue to take all necessary precautions to ensure that illness and infection does not spread in the workplace between employees, or from employees to customers.

Retail Development Managers (RDM’s) and Membership Services Managers (MSM’s) will continue to work their usual hours and will be available via telephone and email, where they will continue to help and support you.

NFRN’s National President, Stuart Reddish, said: “The government have made it very clear that we all must do our part to prevent the virus from spreading.

“With the cases of coronavirus continuing to rise across the country, the NFRN have made the decision to temporarily stop all field-based work.

“The Federation believes that this is a necessary precaution to protect all of our members and employees – especially those that are vulnerable.

“We hope that you are able to understand our decision. Members are reminded that all Retail Development Managers (RDM’s) and Membership Services Managers (MSM’s) will be available via telephone and email.

“The NFRN will continue to keep all members updated with any further developments.”

If you have any enquiries or would like further information, please contact the NFRN Connect team:
• Freephone number: 0800 121 6376 *
• Calling from a mobile: 020 7017 8880
• Calling from Republic of Ireland: 01 453 5822
• Email: connect@nfrn.org.uk

Opening hours:
Monday to Friday: 7am to 5pm
Saturdays: 7am to 11am
Sundays: 7am to 10.30am
Public Holidays: 7am to 11am

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