Contact Us: 0207 017 8880

The NFRN has been advised by Menzies Distribution that because of some positive Covid cases in its Customer Services Centre, high absence levels may impact upon call response times.

To mitigate this, the news wholesaler is enabling more advisors to work from home, while and all team managers will support on incoming calls to help reduce queuing times.

Related Articles

Related Articles

The Fed Awards 2024 finalists have been announced!

Ahead of the Fed Awards 2024 taking place in June, judging has now commenced and the finalists for each category have been finalised! Congratulations to all members who have been shortlisted, and thank you for your entries. We look forward...
Read More

London mayoral candidate pledges support for capital’s independent retailers

Ahead of tomorrow’s London mayoral elections (Thursday, May 2), the National President of the Federation of Independent Retailers (the Fed) met with Independent candidate Tarun Ghulati to lay bare the key pressures that members in the capital face. During the...
Read More

Menzies have achieved CCA Global Accreditation for the 12th consecutive year

Menzies’ commitment to best in class customer service has been recognised with accreditation from the CCA Global Accreditation for Customer Experience for an incredible 12th consecutive year. Menzies’ Customer Service Centre is led by Fiona Campbell, winner of last year’s...
Read More