Contact Us: 0207 017 8880

On Monday 16 August, we continued our pledge to tackle retail crime as NFRN representatives met with Surrey’s Police and Crime Commissioner Lisa Townsend.

The NFRN asks for a better response and high degree of support from the force for our independent retailers, who do not have the same resources and security as the bigger corporations.

Mrs Townsend outlined her plan for 200,00 new recruits in the force, explaining that there are more officers on Surrey’s streets than in previous years. The Commissioner agreed to explore ways to improve communication amongst independent retailers and the force, including information sharing and working closely with members on prevention strategies. Mrs Townsend will meet regularly with the NFRN and members to analyse collected data, to identify areas which require change and plan appropriate action.

Mrs Townsend emphasised the importance of reporting all crime occurrences and ensures all incidents will be reported fairly. There is no minimum monetary value for theft, and all crime can now be reported, or intelligence can be shared on Surrey Police’s website. You can also report via Facebook and Twitter and all reports are monitored by the contact centre team.

Members can report incidents or share intelligence here: Home | Surrey Police

Related Articles

Related Articles

The Fed Awards 2024 finalists have been announced!

Ahead of the Fed Awards 2024 taking place in June, judging has now commenced and the finalists for each category have been finalised! Congratulations to all members who have been shortlisted, and thank you for your entries. We look forward...
Read More

London mayoral candidate pledges support for capital’s independent retailers

Ahead of tomorrow’s London mayoral elections (Thursday, May 2), the National President of the Federation of Independent Retailers (the Fed) met with Independent candidate Tarun Ghulati to lay bare the key pressures that members in the capital face. During the...
Read More

Menzies have achieved CCA Global Accreditation for the 12th consecutive year

Menzies’ commitment to best in class customer service has been recognised with accreditation from the CCA Global Accreditation for Customer Experience for an incredible 12th consecutive year. Menzies’ Customer Service Centre is led by Fiona Campbell, winner of last year’s...
Read More