Contact Us: 0207 017 8880

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Access specialist Post Office support and assistance.

If you’re already a subpostmaster, or considering applying for a Post Office franchise, offers all the confidential support and assistance you’ll need.

Its team of business managers have many years’ experience in crown and agency branches. They’ve also dealt directly with Post Office Ltd internal and field teams, so they know the systems and processes inside out.

From audit and contractual issues through to general business performance and retail support, can help.

It also offers:

  • Franchise application support
  • Business plans
  • Cashflow forecasts
  • Feasibility reports

Shajib Ray, Wembley Hill


“I am really pleased with the knowledge and skills you have about Post Office. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. I would love to recommend your company to anyone who needs your service in the future. Keep up the good work.”



Chris – Castlebay Post Office


“Thank you very much for such a professional package. It would have taken us ages to produce something which looks as good as this. We were anxious that anything we did on our own would probably not have the content the Post Office are looking for, and we know now that we were right to contact you for help.

“We have just had our interview and at the end the man from the PO said congratulations you are appointed. So, thanks very much from the both of us for your presentation.”

Working to your benefit’s Lorna Shord said: “We’re here to help promote and strengthen the ability of the NFRN to provide specialist services to both existing postmasters and those wishing to apply for a franchise.

“As Post Office services modernise, retailers can also evolve and develop their business with the support of the NFRN and

“NFRN members can easily reach our friendly, knowledgeable team regarding any aspect of operating a Post Office franchise, safe in the knowledge that our independent advice is provided their best interests.”

Training and support

Retailers that have a PO agency carry a major responsibility to ensure their contractual obligations are met.

In conjunction with, the NFRN aims to develop training materials to support you through basic transactions and help you increase profitability. We have test-driven the retailer service with in conjunction with NFRN Legal on TUPE issues, suspension of staff, and fraud.

Lorna and her team are a fantastic asset for established SubPostmasters too.

Enjoy a free 30-minute consultation

Call NFRN Connect on 0800 121 6376 to get help and advice on a range of issues.

  • Worries and concerns about PO trading (reconciling, stock control, staff training, etc).
  • Suspensions, audit queries, contractual issues, Camelot problems.
  • Business performance reviews and action plans to help you grow.
  • Financial forecasts and cashflows to help you adapt, change or transform your business.
  • Guidance should you choose to leave the Post Office network.
  • Post Offices classed as a ‘Community Branch’ may be entitled to business improvement grants. will check availability to ensure any funding is received.


As an NFRN member, you enjoy discounts on:

  • Helpline calls (first 30 minutes free!)
  • Specialist support
  • Post Office applications

All prices are agreed up front. There are no hidden costs!

Call NFRN Connect on 0800 121 6376 or visit

Imran and Ed

“A big thank you for all the support you have given us through the post office application and presentation process. Every aspect from start to finish was first class and all the advice you gave for the interview really helped and we passed with flying colours.”

” I will definitely recommend to anyone wanting to get into the Post Office.”


Post Office acquisitions works closely with business transfer agents and can help you locate a franchise opportunity. Exclusive application rates are available for NFRN members.


Post Office application services

Contact to receive extensive support when applying for a Post Office franchise:

  • Application process overview
  • Premises compliance support
  • Full review of existing business accounts
  • Business plan and trading forecasts
  • Interview presentation support
  • Mock interview preparation sessions
  • New contract reviews


Visit today.

Not Already a Member?

If you are interested in joining the NFRN and would like to be contacted by the organisation, please complete the form below.

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