Smiths News is the UK’s largest news wholesaler, operating from 39 distribution centres and serving 25,500 customers every day of the year. We work closely with publishers and retailers to meet the needs of millions of consumers across the UK.
Get SNappy with Smiths News!
We recognise that having a strong online presence is important; so we’re working continuously to improve our phone app and website, providing you with an account management tool which is available anytime, anywhere, at the touch of a button! Features include; live daily distribution updates, order amends, submit your claims and even communicate with our Customer Service team direct. All transactions you complete are real time as SNapp talks directly to our core system.
You can sign up today at www.snapponline.co.uk or download the app for free! #TheSNappWay
Top Tips for Success
Having an attractive display is really important for magazines as customers like to browse the category, and may be looking for something new. Magazines can be both a regular and an impulse purchase so make sure your display is always at it’s best – ensure the title of each magazine is visible, use a planogram to ensure titles of similar categories are displayed together. Make sure children’s magazines are within eye-line. Newspapers also need a strong display solution as often it’s the front page that catches someone’s eye.

Having an attractive display is really important for magazines as customers like to browse the category, and may be looking for something new. Magazines can be both a regular and an impulse purchase so make sure your display is always at it’s best – ensure the title of each magazine is visible, use a planogram to ensure titles of similar categories are displayed together. Make sure children’s magazines are within eye-line. Newspapers also need a strong display solution as often it’s the front page that catches someone’s eye.
Smiths News Updates, Documents & Depot Reports
If you are a Menzies customer, please visit the Menzies page.
Round-up Bulletin
The Smiths News round-up includes information about the latest newspaper promotions and supplements, plus details about upcoming magazine launches.
Inbound Performance
Each week the NFRN compiles data on publisher in-bound performance at each of the wholesale depots across the country.
It consists of a weekly overview across all Smiths News depots. It also shows the number of copies delivered late.
Weekly Summary Report (9 January 2020)
Weekly missed cut off for each week this year
These show a weekly publisher performance, retailer performance by day, and a summary of depot performance day-by-day. They also show publisher in-bound times by depot by day, reruns, and RDT performance by depot.
Smiths News NDM
NDM spreadsheets now have new extra tab titles late titles. This details all titles that have arrived less than 15 minutes from cut off by day as per NMA criteria. Members can then use this tab to check whether NMA criteria has been met.
Smiths News Report (9 January 2021)
Smiths News Report (2 January 2021)
Smiths News Late Titles
The spreadsheets below detail the titles that have been late 3 times in 3 weeks by depot:
Smiths News Late Title 20 December to 9 January
Smiths News Late Title 13 December to 2 January
Wholesaler & Publisher Performance
Detailing the depots with the lowest RDT percentage compliance and the publishers with the most number of cut offs missed.
Smiths News – Poorest Depots (9 January 2020)
Publisher Performance (9 January 2020)
How to claim restitution when your papers are late
To find out about claiming restitution download our Restitution Quick Guide
Documents & Guides
Magazine Ranking Information
The file below details each of the magazine titles available ranked in revenue order by wholesale house. Check out the Newspro Toolkit for why stocking the best-selling titles is so important.
Smiths News Magazine Rankings (December 2018 to November 2019)
Important Smiths News Documents
Smiths News Continuity – Coronavirus
Smiths News Carriage Service Charge Template
Smiths News Terms & Conditions
Third party advertising inserts (TPI)
HND retailers are entitled to extra payments to cover the cost of any additional inserts in any of the newspapers listed below, this is based on a weight based table (starting at 70g).
You must register for TPI payments through your local news wholesaler directly. Paid each quarter, payments are triggered automatically and are in addition to the current 2p manual insertion fees.
Comparison of publisher schemes for Third Party Advertising Inserts
EPOS Lookup
Important Title Updates and Cover Price & Barcode Changes

No Changes To Carriage Charges Until September 2022, Smiths News Confirms
Smiths News will be confirming its plans to delay its carriage charge review until 2022 in a SNApp message to customers at lunchtime today and in letters that will appear in tote boxes later this week.

Smiths News Acts On NFRN Concerns And Suspends Carriage Charge Review
The Federation of Independent Retailers (NFRN) has praised Smiths News for acting on its members’ concerns by suspending any review of its carriage charges for 12 months.

Smiths News System Issue
Smiths news experienced a system error which has resulted in a number of titles being cancelled. A list is attached for you reference. Please see below the update from Smiths News.

Smiths News – Third Party Inserts Payment Information
Payments for Quarter 4 are being made on this Saturday's invoices to all registered retailers and will include payments from the Mail, Telegraph and News UK or any issues between October to December where publishers have...