Smokeless alternatives such as vapes, nicotine pouches, and heated tobacco have experienced huge growth in recent years. Responsible management of sales is crucial to prevent underage sales and consider potential environmental impacts.

This award acknowledges retailers who maintain high standards and offer a wide range of products, to help consumers make informed choices. They also implement strict age restrictions and promote the safe disposal of used products.

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The Collectables Retailer of the Year excels in providing a wide range of collectable product lines, such as trading cards, stickers and figurines.

They demonstrate a proven sales record, offer a customer ordering facility, and display and market their product lines innovatively to promote sales.

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Many independent retailers go above and beyond to ensure the community spirit is alive and well.

This award aims to recognise the difference that independent retailers have made to the communities they serve, either as a one off event or on a daily basis.

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The Independent Convenience Retailer of the Year accolade recognises and rewards independent convenience retailers who are actively involved in their communities, and looks at how a business works within the community for mutual benefit.

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The Symbol Convenience Retailer of the Year accolade recognises and rewards symbol group operators who has used the advantages of their membership to the full to ensure excellent in-store standards and availability, demonstrating that they fully understand the needs of their customers and will continually develop their businesses to satisfy these demands.

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Day in, day out, hundreds of Fed members ensure that their customers get their favourite newspaper or magazine without having to leave the comfort of their homes. Home news delivery is a real community service, and this award recognises members who demonstrate huge support, loyalty and initiative in this area.

This award recognises a licensed retailer who demonstrates outstanding standards in range, compliance, customer service and store presentation while consistently meeting the needs of their local community.

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The Magazine Retailer of the Year award celebrates a retailer who excels in category management, availability and merchandising, maximising sales while delivering an engaging customer experience.

Independent retailers are the news industry’s unsung heroes and go to fantastic lengths to get newspapers into readers’ hands seven days a week.

This award aims to recognise dedication and innovation in all aspects of news retailing, including delivery and shop saves.

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This new award acknowledges retailers who provide a fast, friendly and handy parcels business.
We want to hear how you train staff, and collaborate with parcel providers to optimise technology and manual handling.

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The Fed promotes the highest standards in retailing and being a responsible retailer is a crucial aspect of the day-to-day running of any store.
Without dedicated and correctly trained staff, the potential for risks – for the store and for the community – is immense.
Retailers entering this award are expected to keep up to date with legislation that affects their businesses and to set an example in their approach to selling age restricted products.

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The Rising Star award celebrates a standout member in the convenience sector who has displayed exceptional promise and made a significant impact in their respective businesses. This award recognises excellence at the early stages of their career in the convenience industry.

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The soft drinks category is fast-moving with a high level of product innovation.  For this award, we are seeking a retailer who offers an impressive range that is right for the store’s customer base, runs impactful promotions and manages the category effectively.

Tobacco is one of the most important categories for independent retailers in terms of revenue, as a footfall driver, repeated business and associated basket spends. Through this new award, we seek to recognise a retailer who demonstrates a thorough understanding of the sector and its trends and who complies fully with ever-changing legislation.

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This award honours an exceptional employee who consistently goes above and beyond in their role, demonstrating dedication, professionalism and a positive impact on both customers and colleagues.

The Sustainable Retailer of the Year award recognises a retailer who has shown a strong commitment to environmentally responsible practices while successfully running a profitable and forward-thinking business.

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